†By‬†booking‬†an‬†appointment‬†with‬†South‬†Downs‬†Aesthetics,‬†you‬†agree‬†to‬†the‬†following‬†terms‬ and‬†conditions.‬†These‬†policies‬†are‬†in‬†place‬†to‬†ensure‬†the‬†highest‬†quality‬†of‬†care,‬†safety,‬†and‬ professionalism‬†for‬†all‬†clients.‬
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†Appointments‬†&‬†Timing‬
†Lateness‬†Policy:‬†Clients‬†who‬†arrive‬†more‬†than‬†10‬†minutes‬†late‬†for‬†their‬†appointment‬†may‬ forfeit‬†their‬†slot.‬†In‬†such‬†cases,‬†the‬†practitioner‬†reserves‬†the‬†right‬†to‬†charge‬†up‬†to‬†the‬†full‬†cost‬ of‬†the‬†treatment‬†booked.‬
†No-Shows:‬†Clients‬†who‬†fail‬†to‬†attend‬†their‬†appointment‬†without‬†prior‬†notice‬†will‬†be‬†charged‬ up‬†to‬†full‬†cost‬†of‬†the‬†treatment.
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†Repeated‬†Non-Attendance:‬†If‬†a‬†client‬†misses‬†subsequent‬†appointments,‬†it‬†will‬†be‬†at‬†the‬ discretion‬†of‬†the‬†practitioner‬†whether‬†any‬†further‬†appointments‬†are‬†accepted.‬
†Re‬†scheduling‬†appointments‬â€
‬†If‬†the‬†client‬†requests‬†to‬†re‬†schedule‬†more‬†than‬†twice,‬†the‬ practitioner‬†holds‬†the‬†right‬†to‬†refuse‬†re‬†scheduling.‬
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†Please‬†arrive‬†at‬†your‬†appointment‬†with‬†light‬†or‬†no‬†make‬†up‬†on.‬†If‬†heavy‬†make‬†up‬†is‬†worn,‬†this‬ may‬†require‬†more‬†time‬†spent‬†removing‬†the‬†make‬†up,‬†therefore‬†the‬†practitioner‬†may‬†not‬†have‬ enough‬†time‬†to‬†complete‬†the‬†intended‬†treatment/‬†procedure.‬
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†Client‬†Forms‬†&‬†Medical‬†History‬
†All‬†clients‬†must‬†complete‬†the‬†required‬†medical‬†and‬†consent‬†forms‬†prior‬†to‬†their‬†appointment.‬ If‬†these‬†forms‬†are‬†not‬†completed‬†in‬†advance‬†and‬†must‬†be‬†done‬†during‬†the‬†appointment‬†time,‬ this‬†may‬†reduce‬†the‬†time‬†available‬†for‬†treatment,‬†and‬†in‬†some‬†cases,‬†the‬†treatment‬†may‬†not‬ be‬†fully‬†or‬†safely‬†completed.‬
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†Medical‬†Policy‬
†If‬†you‬†are‬†feeling‬†unwell‬†prior‬†to‬†your‬†appointment,‬†please‬†notify‬†the‬†clinic‬†as‬†early‬†as‬ possible.‬†Certain‬†symptoms‬†or‬†conditions‬†may‬†mean‬†it‬†is‬†unsafe‬†to‬†proceed‬†with‬†treatment.‬ The‬†practitioner‬†reserves‬†the‬†right‬†to‬†refuse‬†or‬†postpone‬†treatment‬†on‬†medical‬†grounds‬†if‬†you‬ are‬†unwell‬†or‬†if‬†it‬†is‬†not‬†clinically‬†appropriate‬†to‬†continue.‬ In‬†such‬†cases,‬†especially‬†where‬†prior‬†notice‬†has‬†not‬†been‬†given,‬†the‬†appointment‬†may‬†still‬†be‬ chargeable.‬
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†Consultation‬†&‬†Practitioner‬†Discretion‬
†Treatments‬†are‬†only‬†carried‬†out‬†after‬†a‬†thorough‬†consultation.‬†The‬†practitioner‬†reserves‬†the‬ right‬†to‬†refuse‬†or‬†defer‬†treatment‬†if‬†it‬†is‬†deemed‬†not‬†in‬†the‬†client’s‬†best‬†interest‬†or‬†if‬†safety‬†or‬ ethical‬†concerns‬†arise.‬
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†Cancellations‬
†We‬†require‬†a‬†minimum‬†of‬†48‬†hours notice‬†to‬†cancel‬†or‬†reschedule‬†your‬†appointment.‬ Cancellations‬†made‬†within‬†48‬†hours‬†may‬†result‬†in‬†the‬†loss‬†of‬†your‬†deposit.‬