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SOUTH DOWNS AESTHETICS
TERMS & CONDITIONS


‭ By‬‭ booking‬‭ an‬‭ appointment‬‭ with‬‭ South‬‭ Downs‬‭ Aesthetics,‬‭ you‬‭ agree‬‭ to‬‭ the‬‭ following‬‭ terms‬ and‬‭ conditions.‬‭ These‬‭ policies‬‭ are‬‭ in‬‭ place‬‭ to‬‭ ensure‬‭ the‬‭ highest‬‭ quality‬‭ of‬‭ care,‬‭ safety,‬‭ and‬ professionalism‬‭ for‬‭ all‬‭ clients.‬
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‭ Appointments‬‭ &‬‭ Timing‬

‭ Lateness‬‭ Policy:‬‭ Clients‬‭ who‬‭ arrive‬‭ more‬‭ than‬‭ 10‬‭ minutes‬‭ late‬‭ for‬‭ their‬‭ appointment‬‭ may‬ forfeit‬‭ their‬‭ slot.‬‭ In‬‭ such‬‭ cases,‬‭ the‬‭ practitioner‬‭ reserves‬‭ the‬‭ right‬‭ to‬‭ charge‬‭ up‬‭ to‬‭ the‬‭ full‬‭ cost‬ of‬‭ the‬‭ treatment‬‭ booked.‬

‭ No-Shows:‬‭ Clients‬‭ who‬‭ fail‬‭ to‬‭ attend‬‭ their‬‭ appointment‬‭ without‬‭ prior‬‭ notice‬‭ will‬‭ be‬‭ charged‬ up‬‭ to‬‭ full‬‭ cost‬‭ of‬‭ the‬‭ treatment.

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‭ Repeated‬‭ Non-Attendance:‬‭ If‬‭ a‬‭ client‬‭ misses‬‭ subsequent‬‭ appointments,‬‭ it‬‭ will‬‭ be‬‭ at‬‭ the‬ discretion‬‭ of‬‭ the‬‭ practitioner‬‭ whether‬‭ any‬‭ further‬‭ appointments‬‭ are‬‭ accepted.‬


‭ Re‬‭ scheduling‬‭ appointments‬‭

‬‭ If‬‭ the‬‭ client‬‭ requests‬‭ to‬‭ re‬‭ schedule‬‭ more‬‭ than‬‭ twice,‬‭ the‬ practitioner‬‭ holds‬‭ the‬‭ right‬‭ to‬‭ refuse‬‭ re‬‭ scheduling.‬
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‭ Please‬‭ arrive‬‭ at‬‭ your‬‭ appointment‬‭ with‬‭ light‬‭ or‬‭ no‬‭ make‬‭ up‬‭ on.‬‭ If‬‭ heavy‬‭ make‬‭ up‬‭ is‬‭ worn,‬‭ this‬ may‬‭ require‬‭ more‬‭ time‬‭ spent‬‭ removing‬‭ the‬‭ make‬‭ up,‬‭ therefore‬‭ the‬‭ practitioner‬‭ may‬‭ not‬‭ have‬ enough‬‭ time‬‭ to‬‭ complete‬‭ the‬‭ intended‬‭ treatment/‬‭ procedure.‬
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‭ Client‬‭ Forms‬‭ &‬‭ Medical‬‭ History‬

‭ All‬‭ clients‬‭ must‬‭ complete‬‭ the‬‭ required‬‭ medical‬‭ and‬‭ consent‬‭ forms‬‭ prior‬‭ to‬‭ their‬‭ appointment.‬ If‬‭ these‬‭ forms‬‭ are‬‭ not‬‭ completed‬‭ in‬‭ advance‬‭ and‬‭ must‬‭ be‬‭ done‬‭ during‬‭ the‬‭ appointment‬‭ time,‬ this‬‭ may‬‭ reduce‬‭ the‬‭ time‬‭ available‬‭ for‬‭ treatment,‬‭ and‬‭ in‬‭ some‬‭ cases,‬‭ the‬‭ treatment‬‭ may‬‭ not‬ be‬‭ fully‬‭ or‬‭ safely‬‭ completed.‬
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‭ Medical‬‭ Policy‬

‭ If‬‭ you‬‭ are‬‭ feeling‬‭ unwell‬‭ prior‬‭ to‬‭ your‬‭ appointment,‬‭ please‬‭ notify‬‭ the‬‭ clinic‬‭ as‬‭ early‬‭ as‬ possible.‬‭ Certain‬‭ symptoms‬‭ or‬‭ conditions‬‭ may‬‭ mean‬‭ it‬‭ is‬‭ unsafe‬‭ to‬‭ proceed‬‭ with‬‭ treatment.‬ The‬‭ practitioner‬‭ reserves‬‭ the‬‭ right‬‭ to‬‭ refuse‬‭ or‬‭ postpone‬‭ treatment‬‭ on‬‭ medical‬‭ grounds‬‭ if‬‭ you‬  are‬‭ unwell‬‭ or‬‭ if‬‭ it‬‭ is‬‭ not‬‭ clinically‬‭ appropriate‬‭ to‬‭ continue.‬ In‬‭ such‬‭ cases,‬‭ especially‬‭ where‬‭ prior‬‭ notice‬‭ has‬‭ not‬‭ been‬‭ given,‬‭ the‬‭ appointment‬‭ may‬‭ still‬‭ be‬ chargeable.‬
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‭ Consultation‬‭ &‬‭ Practitioner‬‭ Discretion‬

‭ Treatments‬‭ are‬‭ only‬‭ carried‬‭ out‬‭ after‬‭ a‬‭ thorough‬‭ consultation.‬‭ The‬‭ practitioner‬‭ reserves‬‭ the‬ right‬‭ to‬‭ refuse‬‭ or‬‭ defer‬‭ treatment‬‭ if‬‭ it‬‭ is‬‭ deemed‬‭ not‬‭ in‬‭ the‬‭ client’s‬‭ best‬‭ interest‬‭ or‬‭ if‬‭ safety‬‭ or‬ ethical‬‭ concerns‬‭ arise.‬
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‭ Cancellations‬
‭ We‬‭ require‬‭ a‬‭ minimum‬‭ of‬‭ 48‬‭ hours notice‬‭ to‬‭ cancel‬‭ or‬‭ reschedule‬‭ your‬‭ appointment.‬ Cancellations‬‭ made‬‭ within‬‭ 48‬‭ hours‬‭ may‬‭ result‬‭ in‬‭ the‬‭ loss‬‭ of‬‭ your‬‭ deposit.‬

South Downs Aesthetics is situated on the border of Hampshire, Surrey and West Sussex, nestled in the gateway of the idyllic South Downs National Park, covering the following towns and all the villages in between: Liss, Liphook, Petersfield, Haslemere, Midhurst, Bordon, Alton, & Farnham.

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